Happy Thanksgiving
CCI Wants to Wish All Our Customers a Happy Thanksgiving!In the previous e-mail CCI asked "What makes a salon/spa successful?" and we got many responses.
Here are a few.:
I think what make a spa/salon successful is perseverance, a willingness to take risks and a great attitude. Jeunesse Skin Rejuvenation Stillwater
My advice to someone just starting out is to make sure to listen, smile and please the customer.
Cathie's Hair Care & Tanning Center Wayne , WV
I think a successful salon happens when all hairstylists are on the same page. I give most of the credit to my talented stylists who have years of experience and realize the importance of customer service.
Adorn Hair Salon Defiance , MO
The most important tip that I can give to any business owner is to have "effective communication". When I say effective I mean effective. It must be detailed and put in black and white. Having monthly or bi-weekly meetings are a must!!! You can't take any thing for granted. You may assume that everything is well with your team and you will not know until you have a meeting. With that being said you have to communicate effectively. You are the leader and believe it "all eyes are on you"."
Hair Spa Etc. Alexandria , VA
Thank you to all the customers that submitted their response. There are many ways to make a salon successful. These were just a few tips that may help you. Feel free to e-mail CCI marketing@ccibeauty.com if you have any questions or want more tips.
Question of the week: How do you promote your salon during the holidays?
Submit your answers/tips to marketing@ccibeauty.com and it may be featured on our next e-mail and blog. Please include your salon name, city, and state.
We want to thank all our customers who have submitted their wonderful photos of their salon or spa. We are still accepting photos for the November Photo Contest. E-mail photos to photocontest@ccibeauty.com Remember all submissions receive 3% off their next purchase. Photos for the November contest are due November 28, 2008. Don’t worry if you miss the deadline go ahead and submit your photos it will be counted in the December contest. Customers that have already submitted their photo for a previous contest and weren't chosen as winners may enter the contest only every 6 months. In mid January of next year CCI will be choosing a 2008 Salon of the Year from all first place winners of 2008. Details of the photo contest are at the end of our blog www.ccibeautyblog.com.
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